Brittany Roberts Design, animated moths flutter around the logo

Brittany Roberts Design

Brittany Roberts is a Senior Product Designer based in New York — user-led, systems-minded, field-tested. ✌️

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15-minute delivery (Amazon Now)

Setting design strategy for a new delivery program with no single product lead, from pilot launch in India through rapid global expansion.

0→1 product design, Go‑to‑market support, Launch enablement, User research, Internationalization, Localization, Content strategy, Usability testing

Employee profiles (Amazon Chime) 🔐

Designing a chat and video call profile feature from scratch to defeat the dreaded "toggle tax" at earth's biggest employer.

Inclusive user research, Interaction Design, Usability testing, Responsive design, iOS, Android, Accessibility, Prototyping

Frontline workforce app 🔐

Proving out a greenfield market bet into a working prototype customers could see and feel on the trade show floor.

0→1 product discovery, Rapid Prototyping, Usability testing, User research, Service design, Interaction Design, Design systems

Mobile meeting join flow (Amazon Chime)

Cutting time to connect in half while shepherding Chime mobile through accessibility certification.

Accessibility, WCAG 2.1 AA, Responsive design, iOS, Android, Usability testing, Content strategy, Prototyping

About Me

Hello, I'm Brittany! Senior Product Designer at Amazon and cofounder of slow•tech studio.

Currently — I design for everyone's favorite part of the shopping experience: tracking and managing your orders mid-flight. Think modifying payments, changing addresses, or rescheduling delivery to a better day.

Formerly — I’ve worked on Amazon Flex, the last mile logistics app used by over ~2 million delivery transporters on foot, bikes, trucks, and motorcycles across the globe, and Amazon Chime, the video conferencing platform used by ~1.6 million corporate employees between 2017 and 2026 (RIP).

I click best with teams who fall in love with real problems, speak plainly, think critically, and invest in each other’s success. I’ve learned on the job how to advocate for users of communication tools, gig-economy platforms, and, of course, online retail experiences. Starting my design career at Amazon meant diving in feet-first with many a cross functional team, and gaining exposure to enterprise SASS, supply chain, and consumer-facing software.

slow•tech studio is an independent design collective I co-founded with Sydney T Nguyễn. We speak, write, and make videos about reclaiming emergent technology to support human flourishing at scale.

In another life — I was as a food photographer/custom picture framer. Still grateful to get paid making useful things. ✨

Email · brittanyroberts.design@gmail.com
Resume · Open PDF